FAQs

If your payment isn’t processing, please check that your card details are correct, your bank hasn’t blocked the transaction, and that you have sufficient funds. You can also try using a different payment method or clearing your browser cache. If the issue persists, contact us at Thandi.consulting@outlook.com for assistance.

Refunds are available based on our refund policy. To request one, email us at Thandi.consulting@outlook.com with your order details and reason for the refund. Our team will review your request and respond within 3 business days. If approved, refunds will be processed to your original payment method within 7 business days. For full details, check our Refund Policy.

To redeem a coupon, enter your code in the “Promo Code” field at checkout and click “Apply.” The discount will be applied to your total before you complete the payment. If your code isn’t working, check if it has expired or if it applies to your selected service. For further assistance, contact us at Thandi.consulting@outlook.com.